In a shocking story Doves Funeral services made a mistake and tried to cover it up. Doves delivered and buried a coffin that was empty and tried to hide it from the family of the deceased ad the body laid in the mortuary.
We refer to the above and we represent Brian Chimwamurombe and his family.
Please note our legal interests.
We wish to draw your attention to the fact that your high-powered delegation which
included 2 Directors, The Human Resources Executive, the Group Public Relations
Manager and the Chaplin approached our otfice creating a perception of
acknowledging your organisations negligent, injurious and criminal conduct. Our
clients availed themselves all the way from the rural areas in Avilla and Kanyimo,
Nyanga, with the conciliation expectation of a repentant and sympathetic
organisation. We cannot say that was achieved. Your delegation blew hot and cold
when asked by our Mr Gombiro on whether they accepted the facts amounting to
your criminal, negligent and injurious conduct. For the sake of completeness, we will
revisit the facts as we contend as follows:
1. Your organisation presented our clients with a coffin without a corpse for
burial.
2. Your organisation realised 3 days after the burial that the body was still in the
mortuary.
3. Your organisation kept quiet about the body it had from March 2021 to August
2021 (approximately 6 months)
4. Your organisation in a completely bizarre and potently callous and criminal
manner proceeded to conceal evidence by burying our client's relative without
their knowledge and consent with a pauper at Granville cemetery (Ku Mbudzi)
5. In a more shocking and completely unheard-of move, the burial was a
mass-grave' type of burial. We are advised that our client's relative was either
buried in the same coffin with the pauper or buried in the same grave. All
circumstances the burial being utterly disrespectful and demeaning the
Chimwamurombe family. One cannot rule out ritualism.
Your high-powered delegation only accepted the fact that 'something was wrong but
not any specific fact. We find that insulting. As you might be aware, you have
reopened the funeral to our client and a swift resolution of the matter will be greatly
appreciated. Our client reserves the right to sue for damages caused by the pain and
suffering occasioned by this act.
By copy of this letter, we also bring this matter to the attention of the Zimbabwe
Republic Police, Zimbabwe Anti Corruption Commission, Insurance and Pensions
Commission and Zimbabwe Council of Chiefs for investigation.
